Wool in The Bay Terms & Conditions
Terms & Conditions - Please read the following before the purchase of registration and classes for Wool in the Bay.
Registration
To take part in Wool in the Bay, all attendees need to have paid their registration fee. We’re committed to creating a safe, welcoming, and respectful space, and all participants are expected to follow our Code of Conduct. Failure to do so may result in being asked to leave the event.
Payment
Payment is required when you book your registration or classes. After pay is available on our website if that is of help to you.
Transfers
If something comes up and you can’t attend, please get in touch with us by email as soon as possible. We’ll do our best to offer your place to someone on the waitlist. You’re also welcome to pass your registration or tickets on to another person — just let us know, and you’ll need to organise payment directly with them.
Cancellations – Registration
If you need to cancel your base registration:
- More than 30 days out: full refund, less a $25 admin fee
- Within 30 days of the event: 50% refund
- Within 7 days of the event: refunds aren’t available
Cancellations – Classes
Tickets for classes aren’t refundable, but they can be transferred or resold to another attendee who has paid their registration fee.
We recommend arranging travel insurance to cover any unexpected changes to your plans.
Questions?
If you need help or have questions at any point, just email us at theknitnooknz@gmail.com
We’re happy to help.